Privacy Policy

1. Definitions

Personal Data: Any information that can identify you directly or indirectly.
Processing: Any operation performed on personal data.
Data Subject: A natural person whose personal data is being processed.
Controller: The entity that determines the purposes and means of processing.
Processor: A third party that processes data on behalf of the controller.

2. Who we are

RASS International B.V. is the controller of your personal data. You can contact our Data Protection Officer (DPO):

• Email: r.alt@tubebarrier.com
• Phone: +31 655760179
• Postal: RASS International B.V., Zoetermeer, NL

3. What personal data we collect

• Contact details: name, email, phone number, company name
• Billing, order and delivery information
• Website usage data (e.g. IP address, pages visited)
• Cookie and analytics data

4. Purpose and legal basis of processing

We process your data for the following purposes:

• To deliver products and services you request (contractual necessity)
• To respond to inquiries and provide customer support (legitimate interest and/or contract)
• To send promotional content (consent)
• To comply with legal obligations (e.g. tax law) (legal obligation)
• To improve website performance and user experience (legitimate interest)

5. Data retention

We keep your personal data only as long as necessary for the purposes above or as required by law. Invoice and transaction data is kept for 7 years in line with Dutch tax obligations.

6. Sharing your data

We do not sell your personal data. We may share data with:

• Hosting and IT service providers
• Logistics and fulfillment partners

These third parties are bound by contracts to process data in compliance with GDPR and ensure appropriate protection measures.

7. International data transfers

If your data is transferred outside the European Economic Area (EEA), we ensure adequate protection through mechanisms such as Standard Contractual Clauses approved by the European Commission.

8. Your GDPR rights

• Access your data
• Rectify inaccurate data
• Request deletion (“right to be forgotten”)
• Restrict or object to processing
• Withdraw consent
• Data portability
• Lodge a complaint with the Dutch Data Protection Authority: autoriteitpersoonsgegevens.nl

How to exercise your rights

Submit your request by email to r.alt@tubebarrier.com. Please specify which right you wish to exercise and provide enough information for us to verify your identity. We will respond without undue delay and within one month (extendable as permitted by law for complex requests).

9. Cookies and analytics

Our website uses cookies to enable essential functions, enhance usability, and analyze performance.

• Essential cookies: Required for website operation
• Functional cookies: Store your preferences
• Analytics cookies: Help us improve our site (e.g., Google Analytics)
• Marketing cookies: Used with your consent to show personalized content

You can control or delete cookies through your browser. For more information, visit allaboutcookies.org. You can opt out of Google Analytics using the Google Analytics opt-out tool. Where required, we request your consent for non-essential cookies via our cookie banner.

10. Data security

We use technical and organizational measures to safeguard your data, including HTTPS, restricted access, firewalls, and regular monitoring. In the event of a data breach, we will inform affected users and notify authorities as required.

11. Children

We do not knowingly collect data from individuals under the age of 16. If we discover we have done so without proper consent, we will delete the data promptly.

12. Updates to this policy

This policy may be revised from time to time. Significant updates will be clearly communicated. The most recent version will always be published here.

Questions? Contact our DPO at r.alt@tubebarrier.com or call +31 655760179.
Controller: RASS International B.V. (TubeBarrier), Zoetermeer, NL.